Insurance & Payment Information

Understanding Your Options for Counseling Services

We believe therapy should be accessible, transparent, and stress-free — starting with how you pay for it. Whether you’re using insurance, an Employee Assistance Program (EAP), or private pay, we’ll help you find the option that best supports your goals and your peace of mind.

Alyse Pfankuch

Insurance We Accept

Outside Therapy is an in-network provider for most major insurance plans in Wyoming, including:

  • Blue Cross Blue Shield

  • Cigna

  • Aetna

  • UnitedHealthcare

  • Tricare (for veterans through Stag & Cross Outdoors partnership)

  • Medicaid and other state programs

If your plan isn’t listed, we can often bill out-of-network or help you submit for reimbursement. Our administrative team can verify benefits before your first session so you’ll know exactly what to expect.

Employee Assistance Programs (EAPs)

We’re a leading EAP provider for several Wyoming employers.
If your employer offers an EAP, you may qualify for a set number of covered counseling sessions at no cost to you.

EAP sessions are ideal for:

  • Managing work-related stress or burnout

  • Navigating family or relationship challenges

  • Processing major life transitions

We’ll handle the coordination directly with your EAP provider — all you need to do is schedule.

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Private Pay Options

Private pay offers full privacy and flexibility without the constraints of insurance coverage or diagnosis codes.

It’s often the preferred option for:

  • Outdoor & Adventure Therapy (not billable to insurance)

  • Court-ordered or legal services

  • Coaching and consulting sessions

  • Clients who value confidentiality and direct access

Private pay also allows you to:

  • Schedule longer or less frequent sessions

  • Choose specialized or non-traditional therapy approaches

  • Avoid diagnostic labeling in your medical record

Session Rates

Rates vary depending on provider type and service:

  • Individual Counseling: $150 per 50-minute session

  • Couples or Family Counseling: $175 per 60-minute session

  • Court-ordered or assessment services: Priced per evaluation

  • Outdoor & Adventure Therapy: Private pay only — rates vary by session length and location

Sliding-scale options may be available on a limited basis. Please contact our office to discuss availability.

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Alyse-Pfankuch

Payment Methods Accepted

We accept:

  • All major credit and debit cards

  • Health Savings Accounts (HSA)

  • Flexible Spending Accounts (FSA)

  • Cash or check (for in-person sessions)

Payments are securely processed through our client portal or in person at the time of service.

Cancellations &
No-Show Policy

We understand that life happens. If you need to cancel or reschedule, please do so at least 24 hours in advance.
Cancellations with less than 24-hour notice or missed appointments may be subject to a late-cancellation fee equal to the session rate.

This policy ensures we can reserve time for every client who needs care.

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Getting Started

Our administrative staff can verify your benefits, explain your options, and walk you through next steps before your first visit.
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